Terms of Service

1. Acceptance of Terms

By accessing or using Berixa AI, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

Berixa AI provides an AI-powered chatbot platform that enables businesses to automate customer interactions across multiple channels including Instagram, WhatsApp, Messenger, and more. Features include bot training, email marketing, appointment scheduling, and payment processing.

3. Account Registration

You must create an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to use Berixa AI to:

• Violate any applicable laws or regulations
• Send spam or unsolicited communications
• Distribute malware or harmful content
• Impersonate any person or entity
• Interfere with or disrupt the integrity of our services
• Collect user data without proper consent

5. Subscription and Billing

Some features of Berixa AI require a paid subscription. By subscribing, you authorize us to charge your payment method on a recurring basis. Subscriptions auto-renew unless cancelled before the renewal date. Refunds are handled on a case-by-case basis.

6. Intellectual Property

Berixa AI and its original content, features, and functionality are owned by HiyoTech (PVT) Ltd. and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you create using our platform.

7. Limitation of Liability

To the maximum extent permitted by law, HiyoTech (PVT) Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these terms. You may also terminate your account at any time from your account settings. Upon termination, your right to use the service will immediately cease.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by updating the date at the top of this page. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact Us

For questions about these Terms of Service, contact us at legal@berixaai.com or write to: HiyoTech (PVT) Ltd.